Industry · E-commerce & DTC
24/7 customer support, marketplace operations and B2B sales for e-commerce brands.
Margins are thin, support volume is relentless and marketplaces punish slow responses. A Manila-and-Cape-Town support pod covers the clock; a B2B sales pod opens wholesale and retail accounts; AI drafting keeps cost per ticket falling.
Fast start: live within 7 days, onboarding included.
Plays that work
How we typically help e-commerce & dtc companies
24/7 chat, email and social support with AI-assisted drafting
Order, returns and marketplace case operations desk
B2B/wholesale SDR pod opening retail and distributor accounts
Finance pod for reconciliations, marketplace settlements and AP
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Scope a pod for your e-commerce & dtc business
A scoping call this week, a written quote in 24 hours, a team live within 7 days.