US company · Cape Town & Manila delivery · 30+ staff and growing
Pipeline, retention, support. Offshore. Live in 7 days.
Dedicated sales, customer success and support pods in South Africa and the Philippines for companies in the United States, UAE, Australia and New Zealand. A working team lead inside every pod, executive oversight above it, AI doing the production and people doing the selling. You get the numbers.
Fast start: scoping call this week, written quote in 24 hours, first seats selling within 7 days. Onboarding included.
- Executive-ledScoped and reviewed by executives who have run listed companies and revenue teams — meet the leadership.
- Live in 7 daysRecruiting, onboarding and tooling included. You start selling inside a week.
- Board-ready, monthlyWeekly KPI report and a board-ready revenue pack every month, reviewed with your executive sponsor.
- Replaced, not excusedAny seat below target after ramp is replaced at no cost.
Industries
Deepest in tech, SaaS, AI, e-commerce, FMCG, finance and health & wellness
We work across any sector hiring sales, success or support staff — and go deepest where a pod changes the growth curve. Every scoping call starts with an opportunity check so we only build teams that pay for themselves.
Core focus
SaaS & Software
SaaS lives and dies on pipeline coverage and net revenue retention. US SDRs cost $90k+ and churn in about 14…
How we helpCore focus
AI & Emerging Tech
AI companies sell a new category to buyers who are curious and sceptical in equal measure. The motion needs…
How we helpCore focus
E-commerce & DTC
Margins are thin, support volume is relentless and marketplaces punish slow responses. A Manila-and-Cape-Town…
How we helpCore focus
FMCG & Consumer Brands
Consumer brands grow by distribution: more doors, better execution, faster response to retailers and…
How we helpCore focus
Finance & Financial Services
Fintech, lending, insurance, wealth and accounting firms need people who are careful, numerate and well…
How we helpFast growing
Health & Wellness
Clinics, telehealth, recovery studios, supplements and wellness technology are growing fast and drowning in…
How we helpStrong fit
Professional Services & Agencies
Partners sell and deliver at the same time, so pipeline is feast or famine. A BDM-led pod runs consistent…
How we helpStrong fit
Private Equity Portfolio Companies
Operating partners need cost-out and growth in the same 100 days. A shared-services pod standardises AR, AP,…
How we helpWhat changed
Sales did not get harder. It got different.
Buyers research in AI assistants before they talk to a rep. Generic sequences are ignored. Inbound leads expect a reply in minutes. US sales headcount costs more every year and turns over faster. The companies winning now run a different motion: relevant, fast, multi-channel, AI-assisted — and still human where it counts.
Typical tenure of a US sales development rep before they churn — about as long as it takes to make them productive.
Industry benchmark, SDR tenure studiesResponse window in which an inbound lead is many times more likely to be qualified. Most companies take hours.
Lead response research, Harvard Business Review / InsideSalesLower fully loaded cost of an English-native seat in Cape Town or Manila versus the same seat in the United States.
X77 Group benchmarking, 2026Services
Pods for every seat between the first call and the renewal
Each pod is built around one outcome and one client. Start with one, add the next as the first proves itself.
SDRs & BDRs who book qualified meetings
Sales Development Pods
English-native SDRs and BDRs in Cape Town and Manila, working your hours, in your CRM, with a working team lead inside the pod and a former…
See the podSDMs and BDMs who run the motion
Sales Development & Business Development Managers
Experienced SDMs and BDMs who run outbound motions, coach reps, own territories and partnerships, and report to your CRO or founder — recruited and…
See the podRetention, expansion and renewals
Customer Success Teams
CSMs and renewal specialists who own onboarding-to-renewal, run QBRs, spot churn risk early and find expansion — in your tools, in your hours,…
See the podAI-assisted helpdesk, chat, email and voice
Customer Support Teams
Tier-1 and Tier-2 support agents in Cape Town and Manila on chat, email and voice, with AI drafting and quality-scoring every ticket — so response…
See the podImplementation, activation and time-to-value
Client Onboarding Teams
Implementation and onboarding specialists who run kick-offs, configure accounts, train users and hand over to success — cutting time-to-value and the…
See the podBookkeeping, AR, AP and FP&A support
Finance & Back-Office Teams
Qualified bookkeepers, AR and AP specialists and FP&A analysts from South Africa's deep accounting profession and the Philippines — in QuickBooks,…
See the podEngineers, data and AI specialists
Technical & AI Teams
Software engineers, QA, data analysts and AI/automation specialists embedded in your product or operations team — recruited for craft, managed for…
See the podFractional and full-time executives
C-Suite & Executive Talent
Fractional or full-time CFOs, COOs, CTOs, heads of sales and heads of customer for companies that need executive capability without a US executive…
See the podAI does the production, people do the selling
AI Marketing & Revenue Operations
AI-built content, sequences, enrichment, lead routing and reporting, operated by marketing and RevOps specialists in your pod. Lower cost per lead,…
See the podBusiness excellence, boards and market entry
Consulting & Advisory
Business excellence, go-to-market, governance and market-entry consultancy for the US, UAE, Australia, New Zealand, South Africa and the Philippines…
See the podWhy X77
Not a call centre. Not a marketplace. A team that is run.
Every offshore provider sells cost, English and time zones. We sell the thing that makes those work: a pod built around one outcome, a working lead inside it, AI handling the production, weekly numbers you can act on and a board-ready pack every month — run by people who have led listed companies and high-performance sales teams.
01
Scoped around your number
Every pod is designed around the outcome you need to move — meetings, retention, response time, close — and signed off at executive level before anyone is hired.
02
Managed at CEO and CRO level
Recruited and trained by our leadership team; run day to day by a senior revenue leader with the team leads reporting up. Oversight, not just supervision.
03
A team of 30+ and growing
More than 30 sales and support staff already working across Cape Town and Manila, growing every month — plus consultants and advisers on governance, go-to-market and market entry. A working team lead inside every pod coaches your people daily.
04
Board-ready pack, every month
A monthly business review with your executive sponsor and a board-ready revenue pack — pipeline, conversion, retention, cost — written the way a listed-company board expects. If a seat misses target after ramp, it is replaced.
Terms, upfront
What we commit to — and what we don't pretend to
Live in 7 days
Scoping call, written quote within 24 hours, seats working within a week. Onboarding is included, not an add-on.
60-day pilot, then rolling 30 days
No long lock-in. Paid monthly. After the pilot you stay because the numbers say so, not because a contract does.
Replaced, not excused
Any seat that misses its agreed KPIs after ramp is replaced at no cost. We report pipeline outcomes — meetings held, opportunities created, tickets resolved, cash collected — not activity.
You keep everything
We work inside your CRM and helpdesk under your access controls. Lists, sequences, playbooks and reports stay with you when it ends.
We do not guarantee a number of meetings — no honest vendor can, because your market, offer and list matter as much as the reps. We guarantee the system around them. See how that compares with US outsourced SDR agencies.
Virtual CRO
Need the whole revenue function run, not just staffed?
The Virtual CRO service puts a revenue leader on your executive team — forecast, pipeline, playbooks, hiring, comp — with the pods executing underneath. Weekly revenue cadence, monthly board-ready reporting, quarterly plan.
How the Virtual CRO worksOwns the number
Pipeline coverage, forecast accuracy and conversion by stage — reviewed weekly with you.
Runs the pods
SDRs, SDMs, BDMs, CSMs and RevOps work to one plan under one leader.
Reports like a listed company
Board-grade revenue reporting built by someone who presented it to shareholders.
Scales down or up
Fractional while you grow; a bridge to a full-time hire when you are ready.
AI, done deliberately
AI does the production. People do the selling.
The pod is the product; digital marketing is one of the tools inside it. We are not an AI-only tool and we are not a body shop. Every pod uses AI for research, list building, drafting, enrichment, ticket classification, QA scoring and reporting — so each person produces two to three times more. A person still makes the call, writes the final line and owns the relationship, because that is what still closes.
Research & lists
AI finds and enriches the right accounts; a researcher verifies before anything is sent.
Drafting
Sequences, replies and tickets drafted by AI in your voice; edited and sent by a person.
Quality
Every call and ticket scored by AI against your standards; coached by the team lead.
Reporting
Pipeline, retention and response metrics assembled automatically and reviewed weekly.
Fast start
From first call to first meeting booked in a week
Scoping call
20 minutes with our leadership team: the number you need to move, the roles, the hours, your tools.
Written quote in 24 hours
Pod composition, KPIs, pilot terms and start date. No price list, no surprises.
Live within 7 days
Seats drawn from our pre-screened bench, onboarded to your product, tools and messaging. Onboarding included.
Reported in your client portal
Weekly KPIs, the monthly board-ready pack, documents and requests all live in your client portal — one place to see progress and talk to the team. Monthly executive review, 60-day pilot, replacement guarantee.
Where we work
A US company with a global footprint
Headquartered in Miami and serving revenue teams in New York, San Francisco, Dallas and Houston; Dubai and Abu Dhabi; Sydney, Melbourne, Brisbane and Perth; and Auckland — delivered from Cape Town and Manila.
Headquarters & primary market
United States
X77 Group is headquartered in Miami, Florida and built for American revenue teams: US business hours, US contracts, USD invoicing and a…
United States pageDubai & Abu Dhabi clients
United Arab Emirates
Dubai and Abu Dhabi businesses get the same pods US clients buy — sales development, lead qualification, support, success and finance —…
United Arab Emirates pageAustralian entity, Gold Coast
Australia
Australian clients contract through X77 Ventures Pty Ltd (ABN 40 679 566 137), our Australian subsidiary on the Gold Coast, and receive the…
Australia pageX77 New Zealand
New Zealand
New Zealand companies get the same pods, contracted through the X77 group's Australasian operations — led by a team that has run an…
New Zealand pageDelivery hub — Cape Town
South Africa
South Africa offers native English, a Western business culture, deep sales and accounting talent and a time zone that covers both the US…
South Africa pageDelivery hub — Manila
Philippines
Our Manila hub provides US West Coast and after-hours coverage, Australian-day coverage, and the world's most experienced customer-support…
Philippines pageWhat exactly is a 'pod'?
A pod is a small, dedicated team — usually three to eight people plus a working team lead — built around one outcome for one client: booked meetings, retained customers, resolved tickets or a closed month. The team lead coaches daily, you get a weekly KPI report, and your executive sponsor chairs a monthly review with a board-ready pack.
How fast can we start?
Fast start is the default. Scoping call this week, written quote within 24 hours, first seats live and working within 7 days. Recruiting, onboarding, tooling and training are included — you do not project-manage it.
Who runs the team?
Every pod has a working team lead inside it, an on-site operations lead in the hub, and an executive sponsor from the X77 leadership team — executives who have run ASX- and NZX-listed companies — accountable for your numbers, in your monthly review and as your direct escalation point.
Where are the people based?
Cape Town, South Africa and Manila, Philippines. Cape Town covers US Eastern and Central hours, the UK and Europe, and the Gulf. Manila covers US Pacific and evenings, and the Australian and New Zealand day. Many pods blend both.
Do you publish prices?
No. Every pod is scoped to your outcome, role mix, hours and seat count, and quoted in writing after a 20-minute scoping call. You will have a number within 24 hours.
What is the commitment?
A 60-day pilot, paid monthly in advance, with no lock-in during the pilot. After that, a rolling term with 30 days' notice. Any seat that is not meeting agreed KPIs after ramp is replaced at no cost.
Insights
How sales is changing, and what to do about it
What outsourced SDR actually costs in the US in 2026: a published-price benchmark
We pulled every price US outsourced SDR agencies publish, plus the third-party estimates for the ones that don't, and compared them with a fully loaded US hire and an offshore pod. The spread is 8x.
ReadOffshore vs US-based SDRs: the honest comparison for a US sales leader
"100% US-based" is the strongest line in the outsourced SDR market. Here is when it is worth the premium, when it is not, and what actually decides whether an offshore team performs.
ReadOutsourced SDR teams: what they cost, the four pricing models, and the questions to ask before you sign
Per-seat, per-meeting, retainer or hybrid — each outsourced SDR pricing model changes the vendor's incentives. Here is how they work, what drives the price, and the questions that expose a weak provider.
Read