Melbourne, VIC · Australia
Offshore sales, success and support teams for Melbourne companies.
Melbourne's SaaS, health and professional-services companies use Manila day pods and Cape Town overnight coverage, contracted through the X77 Australian subsidiary. Every pod is recruited and trained by AJ Smith, former CEO of ASX- and NZX-listed companies, and live within 7 days.
Fast start: written quote in 24 hours, first seats selling within 7 days. Onboarding included.
What Melbourne companies buy
Pods that fit Melbourne
SDRs & BDRs who book qualified meetings
Sales Development Pods
English-native SDRs and BDRs in Cape Town and Manila, working your hours, in your CRM, with a working team lead inside the pod and a former…
See the podSDMs and BDMs who run the motion
Sales Development & Business Development Managers
Experienced SDMs and BDMs who run outbound motions, coach reps, own territories and partnerships, and report to your CRO or founder — recruited and…
See the podRetention, expansion and renewals
Customer Success Teams
CSMs and renewal specialists who own onboarding-to-renewal, run QBRs, spot churn risk early and find expansion — in your tools, in your hours,…
See the podAI-assisted helpdesk, chat, email and voice
Customer Support Teams
Tier-1 and Tier-2 support agents in Cape Town and Manila on chat, email and voice, with AI drafting and quality-scoring every ticket — so response…
See the podImplementation, activation and time-to-value
Client Onboarding Teams
Implementation and onboarding specialists who run kick-offs, configure accounts, train users and hand over to success — cutting time-to-value and the…
See the podBookkeeping, AR, AP and FP&A support
Finance & Back-Office Teams
Qualified bookkeepers, AR and AP specialists and FP&A analysts from South Africa's deep accounting profession and the Philippines — in QuickBooks,…
See the podWhy offshore from Melbourne
The Melbourne hiring math
A fully loaded Melbourne SDR, CSM or support hire costs 2.5–3× what an English-native, experienced seat costs delivered from Manila + Cape Town — with the team lead, tooling, backup power and management included. Run the numbers for your team.
Same hours
AEST covered in a normal day shift from Manila + Cape Town.
Same language
Native or near-native English with neutral accents that Melbourne buyers and customers respond to.
Executive-led
A former listed-company CEO scopes your pod and chairs your monthly review.
Replaced, not excused
Any seat below target after ramp is replaced at no cost.
Melbourne FAQ
Questions Melbourne companies ask
Do you have an office in Melbourne?
X77 Group is headquartered in Miami with leadership in Australia and Dubai. Teams for Melbourne clients are built in Manila + Cape Town and work AEST hours; we meet Melbourne clients by video and, for larger programs, in person.
What hours will my Melbourne pod work?
AEST. Manila + Cape Town covers it in a normal day shift, so there is no night-shift premium or fatigue.
How fast can we start?
Scoping call this week, written quote in 24 hours, first seats live within 7 days. Onboarding included.
Who do I contract with?
US and UAE clients contract with X77 USA LLC in Miami; Australian clients with X77 Ventures Pty Ltd; New Zealand clients through the group's Australasian operations.
Get a quote
Build a pod for your Melbourne team
Scoping call this week. Written quote within 24 hours. Live within 7 days.